Website Terms and Conditions

Terms and Conditions

By using this website you agree to and are bound by the terms and conditions listed on this page. These terms and conditions may be amended at any time by Fern Ridge Wines Ltd (FRW) by posting amended or replacement terms on this website.  By continuing to use this site, you are deemed to have agreed to the terms.

 

Sale of Liquor Act

FRW holds an ‘off license’ as defined in New Zealand’s Sale of Liquor Act and is legally authorised to promote, sell and deliver wine via online and mail order.  It is against the law to use this site to purchase liquor if you are under 18, or with the purpose of supplying alcohol to under 18s.  Our licence number is 29/OFF/008/15.

 

Consumer data privacy policy

We understand that your privacy and the security of your personal information is important.  FRW will never share or sell your personal information with a third party.  If you chose to opt in to our email newsletter mailing list, you authorise us to send you newsletters and email promotions from time to time.  If you do not wish to receive email correspondence from us, you can click ‘unsubscribe’ at the bottom of any FRW email.  Those who do not elect to receive the newsletter will not be added to any database apart from what is necessary to complete your online order.

Any personal information that FRW collects from its customers is retained in a private database and may be referenced from time to time to help optimise the functionality of the website, online shop and other related areas connected to customer experience.  You may at any time make a written request to see any personal information that FRW holds or to ask to correct any mistakes in that information.  You may at any time request that FRW remove your details from our database.

 

Confidentiality

Any communication or material transmitted to FRW or this site by electronic mail or otherwise will be treated as non-confidential and non-proprietary. Anything you transmit, including ideas, suggestions, information or other material, becomes the property of YWG and may be reproduced, published, modified, adapted and transmitted without restriction.

 

Cookies

FRW uses cookies to tailor information and services for its visitors, to help with navigation and to ensure that FRW is able to provide improved service.  A cookie is a small data file sent to your browser which contains information relating directly to your visit to this site.  Cookies track your movements through different sites; they do not record any other personal information about you.  Most browsers automatically accept cookies, but you can change your settings to prevent cookies being stored.  Please note, if you elect not to store cookies, FRW will not be able to provide you with the benefits of such.

 

Customer Complaints

Any complaints or queries you might have should be addressed to Ashton Ireland at ashton@fernridgewines.co.nz.

 

Site Content

All information provided on our website is presented in good faith. The purpose of the website is to provide you with details of our products and company, and enable you to contact us.  We have included links to other websites for your convenience and interest. We can not guarantee the completeness or accuracy of websites linked to or from this site.

 

Site Access

This site is controlled and operated from New Zealand and is subject to the laws of New Zealand. You are responsible for ensuring that your access to this site is not illegal or prohibited and for compliance with applicable local laws. You may not use or export the materials in this site in violation of New Zealand laws and regulations.

 

Intellectual Property

Unless otherwise stated, all intellectual property rights in this site are owned by FRW. If you would like to copy or reproduce any of the site content, please contact us for written permission.

 

Jurisdiction

These terms shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the exclusive jurisdiction of the New Zealand courts.

 

Service Access

While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.   Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance, new facilities or services or repair or for reasons beyond our control.  We shall not be liable for any telephone or other costs that you may incur.